Hi, I’m Jessica Burke, Customer Service Manager at PlayMoreGolf.
If you’re paying for your membership monthly, I want to take a moment to clearly explain how Premium Credit works — and why understanding this upfront can save a lot of confusion later.
Premium Credit is a separate finance agreement
When you choose to pay monthly, you’re entering into a separate legal finance agreement with Premium Credit Ltd. While PlayMoreGolf provides your membership, Premium Credit manages the finance side.
In practical terms, this means:
- Premium Credit looks after all payments, payment dates, arrears, and balances
- PlayMoreGolf can’t change, pause, or cancel your finance agreement
- You’re contractually committed to the full repayment schedule, even if your circumstances change or you stop using your membership
Knowing this separation helps make sure you contact the right team first if you ever have a question about payments.
Why monthly payments can be a great option
One of the biggest benefits of paying monthly is that you receive all of your annual points at the very start of your membership.
That means you can:
- Book golf straight away
- Start enjoying your membership from day one
It’s a great way to spread the cost while still getting full access immediately.
That said, it’s important to be clear on one key point:
- Using your points doesn’t reduce or cancel your monthly payments
- All agreed payments must still be completed in line with your Premium Credit agreement
What happens if a payment is missed?
If a payment doesn’t go through, a few things may happen:
- Premium Credit may apply a late payment fee, in line with your agreement
- Your PlayMoreGolf membership may be temporarily restricted
- Access is restored once the account is fully brought up to date through Premium Credit
Because Premium Credit controls the finance agreement, PlayMoreGolf can’t speed up or override this process.
If you think you might run into payment difficulties, contacting Premium Credit as early as possible is always the best way to avoid disruption.
Can you cancel after starting monthly payments?
At the start of your agreement, you have a 14-day cooling-off period.
After this — or once your first payment has been collected — cancellation isn’t guaranteed and depends on:
- Premium Credit’s finance terms
- Club approval
- Any points already used
For this reason, it’s really important to feel confident that monthly payments are the right choice for you before selecting Premium Credit.
Renewing early? You may have two agreements
If you renew your membership early using Premium Credit, this usually creates a second finance agreement.
That means:
- Your original agreement must still be paid in full
- Payments for two agreements may run at the same time
This can sometimes come as a surprise, so it’s worth keeping in mind when renewing early.
Need help with payments?
For anything related to:
- Payment dates
- Missed payments
- Direct Debits
- Balances or settlement figures
You’ll need to contact Premium Credit directly, as they manage your finance agreement.
Once your payments are up to date, PlayMoreGolf is always happy to help with membership usage, bookings, and points.
